Delivery Information

Our goal is to minimize your shipping and handling costs. To secure the cheapest possible shipping rates, we have taken special care to weigh and measure the dimensions of our items. This information is sent via the Internet (real-time) to our shipping partners so that we can display actual shipping quotes for your particular order. In addition to shipping charges, we charge nominal packaging and handling charges depending on the number of items ordered. shipping shall be delivered via lowest cost shipping provider, usually USPS, FedEx, UPS and DHL (7-14 days) or (9-17). In order to keep our prices low, we charges actual UPS rates on all shipments. If your order includes items that are oversize or over weight for UPS we will ship via common carrier (truck freight). We will contact you with a shipping cost estimate if you have oversize or overweight items.  Please Note: Hawaii and Alaska shipments may ship via US Postal service or other means. We will contact you if changes need to be made.

Note: UPS will not deliver to P.O. Box addresses, please provide us with an actual street address for delivery of your order.

Rush Orders: We offer UPS Next Day Air, UPS Second Day Air, and UPS Three Day Select. (Large items and Items not shipped from our California store do not qualify for this service.) If you wish air service quoted please drop us a note in the "comments" box at checkout. We will contact you with actual air shipping rates. UPS air shipment rates are based on shipping weight and volume (size of package), UPS charges dimensional weight on any package over one cubic foot.

International Orders:

We are happy to ship almost anywhere in the world, via surface or air freight. All shipping charges are the responsibility of the customer as well as all import duties, taxes and customs fees that may be incurred. Payment for international shipments is by wire transfer or credit card depending on order and destination.  Canadian Orders: Orders to Canada may be shipped via US mail if size is within US Postal limits. US mail may be faster and may take less time clearing Canada Customs than if shipped via UPS

Order Cancellation:

Orders may be canceled ONLY if they have NOT been shipped (please note we require 1 working days notice for order cancellation). Customers are responsible for all shipping charges (both out going and return) for orders that are canceled or refused after they have been shipped. Orders for products that have been "special ordered" (products we do not normally stock) may NOT canceled.

Standard Delivery

Most orders are delivered in 5 to 7 working days. Occasionally, however, we may experience unexpected problems with availability. In these circumstances, please allow up to 28 days for delivery. Should we not be able to deliver your order within 7 working days, we will e-mail you, to let you know.

Standard Delivery orders are despatched USPS Mail 2nd class so may take 7-9 working days to arrive beyond despatch date.

Express Delivery

If you choose Express Delivery, your order will be sent via courier service to arrive next working day, if you place your order before 12 noon Monday to Friday (excluding bank holidays). Although we will make every reasonable effort to ensure your products are delivered within the set timescales, unfortunately we cannot guarantee that they will not be affected by unforeseen issues affecting our delivery partner. Under these circumstances, delivery charges will not normally be refunded.